Responsible Gaming
Last updated: August, 2025
Responsible Gaming
Please read this information carefully for your own benefit.
www.torchlightgaming.com is operated by Torchlight Gaming Ltd having its office at PO Box 1212, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros Company Registration number 16029.
Interpretation:
The words of which the initial letter is capitalised have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions:
For the purposes of these Terms and Conditions:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party.
- Agreement refers to Anjouan.
- Service refers to the Website.
- Terms and Conditions means these Terms and Conditions.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Responsible Gambling and Self Exclusion:
Gambling means fun for majority of our Users, entertainment, fun and excitement. But we also know that for some of our Users gambling has negative side effects. In the medical science it pathologic gambling since many years as serious sickness recognized.
Since our first day we think about this problematic and try our best to help. Under "Responsible Gambling" We understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects represent. In case they already appear we also try to take active steps against them.
The most important instrument against negative side effects from gambling are knowledge and education about the risks of gambling we support our Users self-control in order they can stay free from negative side effects.
Information and contact:
Our Support will help you via email at all time without any additional costs for you:
Our Support will of course not give out any information about You without Your consent to anyone else!
In addition you also can take a self-test, if You are already gambling addicted at:
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
And you can also find additional information about gambling addictions at:
Helpful hints for responsible gambling at www.torchlightgaming.com:
We recommend you think about the following hints, before gambling in order to gambling stays fun for You and without any negative side effects:
Set yourself a deposit limit:
Before you start to gambling think about how much you can afford to gamble with according to Your financial situation. Play with amounts which are for fun and for Your entertainment.
Do not to your back a loss at every cost:
Do not take to loans such to your back what You lost before at any cost. Play for fun and do not with borrowed money.
Set yourself a time limit:
Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.
Play smart:
It is smarter to not play, when You are emotionally stressed, depressed or under to much pressure. Also do not play when you are under the influence of Medication, Drugs or Alcohol.
Take breaks:
You should take breaks when You notice, that You get tired or can'tconcentrate.
Only one account:
In order to assist You have an overview how much time and money You spend on gambling it is highly advised to not create more than one Account per Person!
Minor Protection:
To use the Service, You have to be 18 years or older. To avoid abuse, keep Your login data away from any minors and Tots.
Principally we recommend a filter program to avoid minors, especially children, to access any content on the internet, which is not healthy for them.
The parents are responsible for all detectors filters, to support them, from keeping their children from any content, which was not made for them. (highly recommended is use parental management)
Self-Exclusion:
If You are dealing with a gambling addiction or You try to stay away from gambling for a different reason, we want to assist you to stay away from anything, that does nothing good for you. "Self-Exclusion" means, that You exclude yourself out of Your own gambling activities and often it is for specifically a certain period of time and amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They also will explain you all future steps and what is needed from you.
Email contact: contact@torchlightgaming.com
Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.
During Self-Exclusion you are not allowed to create a new Account and never attempt to create a new Account during Self-Exclusion is a violation of our Terms of Service and may result in the permanent loss of your original account.