Torchlight Gaming

At Torchlight Gaming Ltd (referred to as "we", "us", or "our"), we are committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services. By interacting with our platform, you consent to the practices described in this policy.

Information We Collect:

1. Personal Information:

We may collect personally identifiable information that you provide to us directly, including but not limited to: Name, Email address, Telephone number, Billing and payment information, Age, other information you voluntarily provide.

2. Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device and how you interact with our platform. This includes: IP Address, Browser type and version, Operating system, Pages visited, Time spent on pages, Cookies and similar tracking technologies to improve your user experience.

3. Third-Party Information:

In some cases, we may receive data about you from third-party service providers, such as analytics or marketing partners. This data helps us better understand user preferences and behavior.

How We Use Your Information:

We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your data for the following purposes:

1. Service Provision:

To process transactions and provide you with access to our platform.

To communicate with you about updates, technical support, or promotional offers.

2. Personalisation:

To customize your experience on our website based on your preferences and browsing history.

3. Security and Compliance:

To prevent, detect, and address fraud or other illegal activities.

To ensure compliance with legal and regulatory requirements applicable to our business.

4. Marketing and Communications:

With your consent, we may use your information to send you promotional materials or offers that might interest you. You can opt out of these communications at any time.

Sharing of Your Information:

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

1. Service Providers:

We may share your information with trusted third-party service providers who assist in our business operations. These third parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

2. Legal Requirements:

We may disclose your information if required by law, court order, or governmental authority, or to protect our legal rights or the safety of our users.

3. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such changes to your personal data ownership.

Data Protection and Security:

We take the security of your information seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention:

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

Your Rights:

You have certain rights regarding your personal information, including:

The right to access the personal data we hold about you.
The right to correct inaccurate or incomplete information.
The right to request deletion of your personal data under certain circumstances.
The right to withdraw consent for data processing or opt out of marketing communications at any time.
The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

Third Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such information as quickly as possible.

Changes to This Privacy Policy:

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we will notify you of significant updates. Please review this policy periodically to stay informed about how we are protecting your data.

Contact Us:

If you have any questions or concerns about this privacy policy or your personal data, please contact us at: contact@torchlightgaming.com